Privacy Policy

Effective Date: October 2024

CERTIS is committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website or engaging in our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: This may include your name, contact details (email address, phone number), company name, job title, and any other personal information you provide when contacting us or registering for our services.

• Technical Information: We may collect information such as your IP address, browser type, operating system, and browsing behavior when you visit our website. This helps us enhance the user experience and optimize our website's performance.

• Service-Related Information: Information related to the certification services we provide, including correspondence and documents you submit, such as contracts, inspection reports, and certificates.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our safety and compliance services.
• Communicate with you regarding your inquiries, service requests, and updates on the certification process.
• Customize and enhance your experience on our website.
• Fulfill our legal and regulatory obligations.
• Protect the security and integrity of our website, services, and business operations.
• Send you marketing materials (with your consent), including news, updates, and offers related to our services.

3. Sharing Your Information

CERTIS does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as IT support, data storage, and analytics. These providers are required to handle your information confidentially and only for the purposes we specify.

• Legal Requirements: We may disclose your information when required by law, court orders, or government regulations, or to protect our rights, property, or safety and that of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the business assets. We will notify you of any such event and the choices you may have regarding your personal information.

4. Data Security

We take the security of your personal information seriously. CERTIS implements appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
• Objection and Restriction: You can object to or request the restriction of processing your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to request its transfer to another controller where feasible.

To exercise any of these rights, please contact us at info@certisglobal.com.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our website and improve its functionality. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our site.

8. Third-Party Links

Our website may contain links to third-party websites or services. CERTIS is not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before sharing your personal information.

9. International Data Transfers

As CERTIS is based in Dubai, UAE, your personal information may be transferred and processed outside your country of residence. We take steps to ensure that such data transfers comply with applicable data protection laws and that your information remains protected.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Please review this policy periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

CERTIS
Address: Dubai, UAE
Email: info@certisglobal.com